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Castello City Hotel

· 62 Martyron 1, Avenue, Heraklio Town
Guest rating 7.9 out of 10Good · 2,568 reviews

Popular facilities

  • Free WiFi
  • Restaurant
  • Bar
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • Family rooms
  • Terrace

About this hotel

A 4-star hotel in Heraklion Crete, part of the Castello Hotels Group, standing close by the Venetian walls that encircle the old city. The 68-room hotel, fully renovated in 2017, is open all year and is located at the Chanioporta area, the main entrance to the city's historic centre, with direct access to a taxi station and bus stops.

Check-out until 11:00 AM.

Rooms at this hotel

  • 2 twin beds · 22 m² · Sleeps 2

    2 twin beds and 1 private bathroom with a rain shower equip this room. Amenities include a flat-screen TV, wifi, air conditioning, a coffee maker, and a mini-fridge. A balcony offers inner courtyard views.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Mini-fridge
    • +25 more
  • 2 single beds · 20 m² · Sleeps 2

    This air-conditioned room features 2 twin beds and 1 double bed. It includes a private bathroom with a rain shower and a balcony with city views. A flat-screen TV, coffee maker, and free wifi are also provided.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Mini-fridge
    • +25 more
  • 2 single beds · 20 m² · Sleeps 2

    This air-conditioned room features 2 twin beds and 2 double beds. It includes a private bathroom with a rain shower and a flat-screen TV. Free wifi and a coffee maker are also available.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Mini-fridge
    • +25 more
  • 1 single bed, 1 double bed · 22 m² · Sleeps 3

    This air-conditioned room has 4 twin beds and 1 double bed. The private bathroom features a rain shower. A flat-screen TV, mini-fridge, and free wifi are included.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Mini-fridge
    • +27 more
  • 4 single beds · 25 m² · Sleeps 4

    6 twin beds and 1 double bed are provided, along with 1 private bathroom with a rainfall shower. The room includes air conditioning, a flat-screen TV, free wifi, a mini-fridge, a coffee/tea maker, and a balcony with city views.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Mini-fridge
    • +27 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Free self parking
  • Airport shuttle
  • Car hire
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Breakfast available (surcharge)
  • Free breakfast
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Continental breakfast
  • Special diet menus - on request
  • Snack bar
  • Coffee Shop on site
  • Breakfast takeaway containers
  • Restaurant - buffet

Leisure and outdoors

  • Terrace
  • Sun terrace
  • Shared lounge/TV area
  • Outdoor furniture

Services

  • 24-hour front desk
  • Business center
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Dry cleaning
  • Currency exchange
  • Daily housekeeping
  • Concierge service
  • ATM/cash machine on site
  • Cashless payment available

Families and accessibility

  • Family rooms
  • Babysitting/child services

Rooms and comfort

  • Air conditioning
  • Heating
  • Lift
  • Soundproof rooms
  • Non-smoking throughout

More

  • Ironing service
  • Allergy-free room
  • Wine/champagne
  • Fruits
  • Food delivered to guest room
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Key card access
  • Broadcast Live sport events
Health, safety and cleaning (18)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • CCTV in common areas
  • Process in place to check health of guests
  • Security alarm