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Cloud Hotel & Suites

· Diamond Plaza, Parklands, Nairobi
Guest rating 7.1 out of 10Good · 657 reviews

Popular facilities

  • Free WiFi
  • Parking
  • Restaurant
  • Bar
  • Swimming pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning

About this hotel

Luxurious Accommodations

Experience elegance and comfort in our African-inspired rooms and suites, equipped with modern amenities like flat-screen TVs, air conditioning, and free WiFi. Upgrade to our spacious suites for a separate seating area and stunning city views.

Rooftop Dining and Leisure

Start your day with a delicious breakfast at our rooftop restaurant overlooking the city, then unwind by the outdoor pool. Explore our additional facilities including a games room, nightclub, and casino for endless entertainment options.

Convenient Location and Services

Conveniently situated near City Park and Nairobi central, our hotel offers easy access to shopping, dining, and entertainment options. Take advantage of our 24-hour front desk, tour desk, and airport shuttle services for a seamless stay.

Book now for an unforgettable stay at Cloud Hotel & Suites!

Check-out until 11:00 AM.

Rooms at this hotel

  • 1 queen bed · 24 m² · Sleeps 3

    This more spacious and air-conditioned suite features a separate sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 1 queen bed · 28 m² · Sleeps 3

    This more spacious and air-conditioned suite features a sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 1 queen bed, 2 twin beds · 22 m² · Sleeps 4

    This air-conditioned room features a flat-screen TV, a seating area, a desk and an iPod docking station. The bathroom contains a shower, a hairdryer and free toiletries.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +42 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Parking
  • Airport shuttle
  • Car hire
  • Private parking
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Minimarket on site
  • Special diet menus - on request
  • Snack bar
  • Coffee Shop on site
  • Breakfast takeaway containers

Leisure and outdoors

  • Fitness centre
  • Swimming pool
  • Golf course
  • Sauna
  • Spa/wellness center
  • Sun terrace
  • Shared lounge/TV area
  • Kids' outdoor play equipment
  • Heated pool
  • Indoor pool
  • Outdoor furniture
  • Spa/wellness center services
  • Fitness/spa locker rooms
  • Yoga classes
  • Pool cover
  • Fitness classes

Services

  • 24-hour front desk
  • Business center
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Dry cleaning
  • Currency exchange
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • ATM/cash machine on site
  • Public transport tickets
  • Baby safety gates
  • Cashless payment available
  • Invoice provided
  • Screens / Barriers between staff and guests for safety

Families and accessibility

  • Family rooms
  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift
  • Soundproof rooms
  • Designated smoking area

More

  • BBQ facilities
  • Ironing service
  • Hot tub/Jacuzzi
  • Barber/beauty shop
  • Casino
  • Kid meals
  • Lockers
  • Kid-friendly buffet
  • Emergency cord in bathroom
  • Nightclub/DJ
  • Wine/champagne
  • Steam room
  • Beauty Services
  • Personal trainer
  • Hair Salon Services
  • Key access
  • Food delivered to guest room
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Key card access
  • Temporary art galleries
  • Happy hour
  • Movie nights
Health, safety and cleaning (20)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm