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Kigali Serena Hotel

· KN3 Ave, Kigali
Guest rating 8.6 out of 10Very good · 675 reviews

Popular facilities

  • Free WiFi
  • Parking
  • Restaurant
  • Bar
  • Swimming pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning

About this hotel

Luxurious Accommodation

Indulge in 5-star comfort at Kigali Serena Hotel, offering elegantly designed rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms.

Exceptional Dining Options

Satisfy your cravings with a diverse range of culinary delights at our on-site restaurant, serving African, American, and Indian cuisine. Special dietary requests can also be accommodated for a personalized dining experience.

Relaxation and Wellness

Unwind and rejuvenate at our hotel's spa and wellness center, sauna, and terrace, perfect for a tranquil retreat after a day of exploring Kigali.

Experience luxury and relaxation at its finest, book your stay at Kigali Serena Hotel now.

Check-out until 12:00 PM.

Rooms at this hotel

  • 2 twin beds · 25 m² · Sleeps 2

    Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 2 beds.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +27 more
  • 1 queen bed · 25 m² · Sleeps 2

    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +27 more
  • 2 twin beds · 30 m² · Sleeps 2

    This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +29 more
  • 2 twin beds · 25 m² · Sleeps 2

    Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +28 more
  • 1 queen bed · 300 m² · Sleeps 2

    The hot tub is the standout feature of this suite. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette is available for cooking and storing food. This suite is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +31 more
  • 1 queen bed · 70 m² · Sleeps 2

    This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +30 more
  • 1 double bed, 2 twin beds · 25 m² · Sleeps 2

    Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +28 more
  • 1 queen bed, 2 twin beds · 25 m² · Sleeps 3

    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +28 more
  • 1 queen bed, 2 twin beds · 30 m² · Sleeps 3

    The spacious double room offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a bath.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +31 more
  • 1 sofa bed, 1 double bed · 40 m² · Sleeps 2

    This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +29 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Parking
  • Free Parking
  • Airport shuttle
  • Car hire
  • Valet parking
  • Private parking
  • Accessible parking
  • Airport shuttle (additional charge)
  • Parking garage
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Special diet menus - on request
  • Snack bar
  • Coffee Shop on site
  • Themed dinner nights

Leisure and outdoors

  • Fitness centre
  • Swimming pool
  • Terrace
  • Garden
  • Golf course
  • Sauna
  • Massage services
  • Spa/wellness center
  • Outdoor pool
  • Shared lounge/TV area
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Spa/wellness center services
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness classes

Services

  • 24-hour front desk
  • Business center
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Meeting/banquet facilities
  • Dry cleaning
  • Currency exchange
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • Cashless payment available
  • Invoice provided

Families and accessibility

  • Facilities for disabled guests
  • Babysitting/child services
  • Wheelchair accessible
  • Toilet with grab rails

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift
  • Soundproof rooms
  • Non-smoking throughout
  • Designated smoking area

More

  • BBQ facilities
  • Ironing service
  • Hot tub/Jacuzzi
  • Barber/beauty shop
  • Allergy-free room
  • Kid meals
  • Kid-friendly buffet
  • Evening entertainment
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Hot spring bath
  • Wine/champagne
  • Steam room
  • Beauty Services
  • Manicure
  • Pedicure
  • Personal trainer
  • Hair Salon Services
  • Auditory guidance
  • Food delivered to guest room
  • Face masks for guests available
  • Delivered food - securely covered
  • Key card access
  • Live music/performance
  • Broadcast Live sport events
  • Happy hour
  • Aerobics
Health, safety and cleaning (16)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm