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Mercure Almaty City Center

· 53 Abylaikhan Avenue, Almaty
Guest rating 9.1 out of 10Superb · 605 reviews

Popular facilities

  • Free WiFi
  • Parking
  • Restaurant
  • Bar
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle

About this hotel

Unique Design Inspired by Local Culture

Experience a blend of modern comfort and traditional art at Mercure Almaty City Center. Each room showcases a unique design inspired by the local culture, offering a truly immersive stay.

Gourmet Dining Options

Indulge in a culinary journey at our hotel with a variety of dining choices. From international delicacies to local favorites, guests can savor exquisite meals at our à la carte restaurant and Buffet Room with stunning panoramic views.

Rooftop Spa and Fitness Area

Relax and rejuvenate at our rooftop spa and fitness area, offering a serene escape amidst the bustling city. Guests can enjoy complimentary access to unwind and stay active during their stay.

Book your stay at Mercure Almaty City Center and immerse yourself in luxury and convenience.

Check-out until 12:00 PM.

Rooms at this hotel

  • 2 twin beds · 30 m² · Sleeps 2

    The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +21 more
  • 2 double beds · 30 m² · Sleeps 2

    The spacious double room offers soundproof walls, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.

    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Bathrobe
    • Desk
    • Toilet
    • +14 more
  • 2 queen beds · 30 m² · Sleeps 3

    2 Queen Beds 323 sq feet Internet - Free WiFi Entertainment - 42-inch LED TV with digital channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippers Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Hardwood flooring in room Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Bathrobe
    • Desk
    • Fan
    • +19 more
  • 1 king bed, 1 sofa bed · 60 m² · Sleeps 4

    1 King Bed and 1 Double Sofa Bed 646 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 42-inch LED TV with digital channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippers Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Accessible bathtub Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Bathrobe
    • Desk
    • Fan
    • +21 more
  • 1 double bed · 30 m² · Sleeps 2

    1 Double Bed 323 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 42-inch LED TV with digital channels Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water Sleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippers Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Hardwood flooring in room Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Bathrobe
    • Desk
    • Fan
    • +20 more
  • 1 extra-large double bed (super-king size) bed · 33 m² · Sleeps 2

    The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit has 1 bed.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +23 more
  • 1 extra-large double bed (super-king size) bed · 30 m² · Sleeps 2

    The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +21 more
  • 1 extra-large double bed (super-king size) bed · 60 m² · Sleeps 3

    The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +27 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Parking
  • Free Parking
  • Airport shuttle
  • Private parking
  • Accessible parking
  • Airport shuttle (additional charge)
  • Parking garage
  • Shuttle service (additional charge)
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Special diet menus - on request
  • Snack bar
  • Mobile app for room service

Leisure and outdoors

  • Fitness centre
  • Sauna
  • Massage services
  • Spa/wellness center
  • Shared lounge/TV area
  • Fitness/spa locker rooms

Services

  • 24-hour front desk
  • Business center
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • Cashless payment available
  • Invoice provided
  • Screens / Barriers between staff and guests for safety

Families and accessibility

  • Family rooms
  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift
  • Soundproof rooms
  • Non-smoking throughout
  • Designated smoking area

More

  • Ironing service
  • Hot tub/Jacuzzi
  • Hammam
  • Kid meals
  • Emergency cord in bathroom
  • Wine/champagne
  • Fruits
  • Steam room
  • Key access
  • Food delivered to guest room
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Key card access
Health, safety and cleaning (19)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm