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Mercure Serpong Alam Sutera

· Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan
Guest rating 9.6 out of 10Exceptional · 452 reviews

Popular facilities

  • Free WiFi
  • Parking
  • Restaurant
  • Bar
  • Swimming pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning

About this hotel

Luxurious Stay with Outdoor Pool and Restaurant

Mercure Serpong Alam Sutera, just a short stroll from Living World Mall, offers a lavish experience with an inviting outdoor pool and a delightful restaurant. The elegantly furnished rooms feature modern amenities like a flat-screen TV, free minibar, and en suite bathrooms stocked with complimentary toiletries.

Convenient Facilities and Services

Guests can enjoy a game of tennis, take advantage of the free parking, and stay connected with complimentary WiFi throughout the property. The hotel also provides a 24-hour reception for any assistance needed, along with services like luggage storage, laundry, and business facilities.

Culinary Delights and Nearby Attractions

Indulge in Indonesian and international cuisine at Mint & Pepper or opt for in-room dining. Explore nearby shopping destinations like Mall @Alam Sutera and Summarecon Mall Serpong, both just a short drive away. For seamless travel, the hotel can arrange car rentals and airport transfers upon request.

Book your luxurious stay at Mercure Serpong Alam Sutera today for a memorable experience!

Check-out until 12:00 PM.

Rooms at this hotel

  • 1 queen bed · 26 m² · Sleeps 3

    This air-conditioned double room features a safe, a flat-screen cable TV and an electric kettle. A mini-bar is also provided. Private bathroom includes a shower and a set of free toiletries.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Desk
    • +26 more
  • 2 twin beds · 26 m² · Sleeps 3

    This air-conditioned twin room features a safe, a flat-screen cable TV and an electric kettle. A mini-bar is also provided. Private bathroom includes a shower and a set of free toiletries.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Desk
    • +26 more
  • 2 twin beds · 32 m² · Sleeps 3

    Offering more space, this air-conditioned twin room comes with an espresso machine. Private bathroom includes a shower and a set of free toiletries.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Bathrobe
    • +28 more
  • 1 queen bed · 26 m² · Sleeps 3

    The pool with a view is a top feature of this triple room. Featuring free toiletries, this triple room includes a private bathroom with a shower and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Desk
    • +24 more
  • 1 queen bed · 32 m² · Sleeps 3

    Offering more space, this air-conditioned double room comes with an espresso machine. Private bathroom includes a shower and a set of free toiletries.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Bathrobe
    • +29 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Parking
  • Free Parking
  • Cycling
  • Airport shuttle
  • Car hire
  • Valet parking
  • Private parking
  • Accessible parking
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Snack bar
  • Breakfast takeaway containers

Leisure and outdoors

  • Fitness centre
  • Swimming pool
  • Terrace
  • Garden
  • Massage services
  • Spa/wellness center
  • Outdoor pool
  • Shared lounge/TV area
  • Rooftop pool
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Kids' pool
  • Fitness/spa locker rooms

Services

  • 24-hour front desk
  • Business center
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Meeting/banquet facilities
  • Dry cleaning
  • Daily housekeeping
  • Concierge service
  • Cashless payment available
  • Invoice provided
  • Screens / Barriers between staff and guests for safety

Families and accessibility

  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Lift
  • Non-smoking throughout
  • Designated smoking area

More

  • BBQ facilities
  • Ironing service
  • Kid meals
  • Adult only
  • Fruits
  • Key access
  • Food delivered to guest room
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Key card access
  • Happy hour
Health, safety and cleaning (20)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm