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Shangri-La Hangzhou

· 78 Beishan Road, Hangzhou
Guest rating 8.2 out of 10Very good · 196 reviews

Popular facilities

  • WiFi
  • Parking
  • Restaurant
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • Family rooms

About this hotel

Luxurious Lakeside Retreat

Dining Options: Indulge in a variety of culinary delights with 3 dining options available at the hotel.

Modern Amenities: Stay connected with the latest technology as the hotel is covered with 5G network signals and offers free in-room internet.

Convenience and Comfort: Enjoy stunning views of Baoshi mountain or gardens from air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and personal safes.

Experience luxury and convenience at Shangri-La Hangzhou. Book your stay now for a memorable lakeside getaway.

Check-out until 12:00 PM.

Rooms at this hotel

  • 1 extra-large double bed (super-king size) bed · 36 m² · Sleeps 3

    Overlooking the mountain, room enjoys Executive benefits including: - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 1 king bed · 72 m² · Sleeps 4

    1 King Bed 775-sq-foot room with lake views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Minibar
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +20 more
  • 1 king bed · 193 m² · Sleeps 3

    1 King Bed 2077-sq-foot room with hill views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Minibar
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +20 more
  • 1 extra-large double bed (super-king size) bed · 36 m² · Sleeps 3

    Room offers views of nearby mountains.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +42 more
  • 2 twin beds · 36 m² · Sleeps 3

    The hot tub is a top feature of this twin room. The spacious twin room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 2 twin beds · 36 m² · Sleeps 3

    Featuring views of the surrounding mountains, the room has air conditioning, a flat-screen TV, mini-bar and electric kettle. Access to the executive lounge is included. The room enjoys Executive benefits including: - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 1 extra-large double bed (super-king size) bed, 1 sofa bed · 72 m² · Sleeps 3

    The suite enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +46 more
  • 1 extra-large double bed (super-king size) bed · 36 m² · Sleeps 3

    This double room has a balcony, flat-screen TV and air conditioning. The room enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 2 twin beds · 36 m² · Sleeps 3

    This twin room features a balcony, satellite TV and bathrobe. The room enjoys Executive benefits including: - daily breakfasts - all-day drinks - snacks and evening cocktail - use of meeting room for 2 hours daily - personalized check-in and check-out in the Horizon Club lounge

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 2 twin beds · 36 m² · Sleeps 3

    This twin room's standout feature is the hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +38 more
  • 1 extra-large double bed (super-king size) bed · 36 m² · Sleeps 3

    Room offers view of landscaped gardens.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +42 more

Facilities

Internet

  • WiFi

Parking and transport

  • Parking
  • Free Parking
  • Cycling
  • Airport shuttle
  • Car hire
  • Private parking
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Breakfast in the room
  • Packed lunches
  • Special diet menus - on request
  • Snack bar
  • Mobile app for room service

Leisure and outdoors

  • Fitness centre
  • Terrace
  • Garden
  • Sun terrace
  • Outdoor furniture

Services

  • 24-hour front desk
  • Business center
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Dry cleaning
  • Currency exchange
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • ATM/cash machine on site
  • Cashless payment available
  • Invoice provided
  • Screens / Barriers between staff and guests for safety
  • Bike tours

Families and accessibility

  • Family rooms
  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift
  • Soundproof rooms
  • Non-smoking throughout
  • Designated smoking area

More

  • Ironing service
  • Grocery deliveries
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Wine/champagne
  • Fruits
  • Food delivered to guest room
  • Key card access
  • Happy hour
Health, safety and cleaning (19)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm