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Shangri-la Surabaya

· Jl. Mayjend Sungkono 120, Surabaya
Guest rating 8.8 out of 10Very good · 538 reviews

Popular facilities

  • Free WiFi
  • Parking
  • Restaurant
  • Bar
  • Swimming pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning

About this hotel

Luxurious Accommodation

Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.

Recreational Activities

From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis.

Convenient Location

Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience.

Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!

Check-out until 12:00 PM.

Rooms at this hotel

  • 1 extra-large double bed (super-king size) bed, 1 sofa bed · 84 m² · Sleeps 4

    Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and tea/coffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. This room type provides 1 king bed with size 203 x 193 cm.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +50 more
  • 1 extra-large double bed (super-king size) bed · 35 m² · Sleeps 4

    Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. This room type provides 1 king bed with size 203 x 193 cm.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +39 more
  • 1 queen bed · 49 m² · Sleeps 4

    Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. This room type provides 1 king bed with size 203 x 193 cm.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +39 more
  • 1 extra-large double bed (super-king size) bed · 35 m² · Sleeps 4

    Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 2 twin beds · 35 m² · Sleeps 4

    Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. This room type provides 2 twin beds with size 203 x 110 cm per bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +38 more
  • 1 extra-large double bed (super-king size) bed · 49 m² · Sleeps 4

    Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Parking
  • Free Parking
  • Airport shuttle
  • Car hire
  • Valet parking
  • Accessible parking
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Shuttle service (free)
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Snack bar
  • Pool bar
  • Breakfast takeaway containers

Leisure and outdoors

  • Fitness centre
  • Swimming pool
  • Garden
  • Golf course
  • Tennis court
  • Sauna
  • Massage services
  • Spa/wellness center
  • Outdoor pool
  • Sun terrace
  • Kids' outdoor play equipment
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Kids' pool
  • Fitness/spa locker rooms
  • Tennis equipment

Services

  • 24-hour front desk
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Dry cleaning
  • Currency exchange
  • Daily housekeeping
  • Concierge service
  • ATM/cash machine on site
  • Cashless payment available
  • Invoice provided
  • Screens / Barriers between staff and guests for safety

Families and accessibility

  • Facilities for disabled guests
  • Children's playground
  • Toilet with grab rails
  • Kids' club

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Lift
  • Designated smoking area

More

  • Ironing service
  • Hot tub/Jacuzzi
  • Games room
  • Barber/beauty shop
  • Allergy-free room
  • Kid-friendly buffet
  • Emergency cord in bathroom
  • Nightclub/DJ
  • Water slide
  • Hot spring bath
  • Picnic area
  • Shallow end
  • Food delivered to guest room
  • Face masks for guests available
  • Delivered food - securely covered
  • Key card access
  • Live music/performance
  • Movie nights
Health, safety and cleaning (20)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm