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SO/ Auckland

· 67 Customs Street East, Auckland
Guest rating 8.9 out of 10Very good · 1,471 reviews

Popular facilities

  • Free WiFi
  • Parking
  • Restaurant
  • Bar
  • Swimming pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning

About this hotel

Luxurious Urban Hotel in Downtown Britomart

Avant-Garde Design: Immerse yourself in the essence of the destination with avant-garde design blending seamlessly with the hotel's soul.

Culinary Delights: Indulge in reimagined Asian-inspired dishes at Harbour Society, artisan coffee at Javalab Café, and cocktails at the MIXO lobby bar or HI-SO rooftop bar.

Vibrant Wellness Centre: Rebalance and rejuvenate at the vibrant wellness centre, where experts specialize in de-stressing and relaxation, leaving you feeling empowered.

Book your stay at SO/Auckland, where luxury meets innovation and local charm meets global sophistication.

Check-out until 11:00 AM.

Rooms at this hotel

  • 1 extra-large double bed (super-king size) bed · 44 m² · Sleeps 3

    Harbor views, private balcony, separate living area, bedroom with en-suite. Deep bathtub, and Maraca amenities plus desk, Nespresso, mini-bar, TV, and Wi-Fi. Breakfast and Club Signature's canapés and drinks access.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +45 more
  • 1 king bed · 35 m² · Sleeps 2

    1 King Bed 376 sq feet Relax - In-room massage available Internet - Free WiFi and wired internet access Entertainment - 49-inch Smart TV with digital channels and streaming services Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle Sleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair accessible Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Minibar
    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Bathrobe
    • Mini-fridge
    • +31 more
  • 1 extra-large double bed (super-king size) bed · 35 m² · Sleeps 2

    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +34 more
  • 2 twin beds · 32 m² · Sleeps 2

    A design-focused room with twin beds and city views. Separate rain-shower and freestanding bathtub. A working desk, Nespresso coffee machine, mini-bar, rainshower, TV, and Wi-Fi.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +41 more
  • 1 extra-large double bed (super-king size) bed · 32 m² · Sleeps 2

    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +40 more
  • 1 extra-large double bed (super-king size) bed · 34 m² · Sleeps 3

    Sweeping high city views among spacious, bold design. Open bathroom with a statement bathtub, a working desk, Nespresso machine, mini-bar, rainshower, TV, and Wi-Fi.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +42 more
  • 1 extra-large double bed (super-king size) bed · 38 m² · Sleeps 3

    Spacious flow between lounge and bedroom, private balcony. Private bathroom with bathtub, Maraca amenities, desk, Nespresso, mini-bar, TV, and Wi-Fi. Includes breakfast and daily access to Club Signature's canapés and drinks.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +44 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Parking
  • Car hire
  • Valet parking
  • Accessible parking
  • Parking garage

Food and drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Special diet menus - on request
  • Snack bar
  • Coffee Shop on site
  • Breakfast takeaway containers

Leisure and outdoors

  • Fitness centre
  • Swimming pool
  • Terrace
  • Massage services
  • Spa/wellness center
  • Heated pool
  • Indoor pool
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Fitness/spa locker rooms

Services

  • 24-hour front desk
  • Business center
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Dry cleaning
  • Currency exchange
  • Daily housekeeping
  • Concierge service
  • Cashless payment available
  • Invoice provided
  • Screens / Barriers between staff and guests for safety

Families and accessibility

  • Family rooms
  • Facilities for disabled guests
  • Babysitting/child services
  • Wheelchair accessible
  • Toilet with grab rails

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift
  • Non-smoking throughout

More

  • Ironing service
  • Kid meals
  • Lockers
  • Kid-friendly buffet
  • Nightclub/DJ
  • Wine/champagne
  • Key access
  • Food delivered to guest room
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Key card access
  • Happy hour
Health, safety and cleaning (19)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm