Skip to content

The Phoenix Fitness Hotel & free Spa Access at Alpen Resort

· Untere Wiestistrasse 11, Zermatt
Guest rating 9.6 out of 10Exceptional · 588 reviews

Popular facilities

  • Free WiFi
  • Bar
  • Fitness centre
  • Shuttle service (additional charge)
  • Pets allowed
  • Terrace
  • Lift

About this hotel

Hotel Phoenix in Zermatt

Located in the serene Wiesti quarter, Hotel Phoenix offers a blend of rustic charm and modern comfort. Cozy Rooms with Modern Amenities include flat-screen TVs, safes, and complimentary Wi-Fi in public areas. The use of wood, stone, and glass creates a unique ambiance for a peaceful night's sleep. Scenic Views and Relaxing Spaces allow guests to enjoy the Matterhorn vista and unwind in the bar or lounge. Wake up to a Delicious Buffet Breakfast before exploring Zermatt's picturesque surroundings. With its proximity to the train station and local shops, Hotel Phoenix is the ideal choice for your stay in Zermatt.

Check-out until 11:00 AM.

Rooms at this hotel

  • 2 twin beds, 1 double bed · 22 m² · Sleeps 2

    This room with oak wood floor and wooden interior comes with a balcony, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available. Please note that extra beds are not available in this room type.

    • Minibar
    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Radio
    • Desk
    • Seating Area
    • +25 more
  • 2 twin beds, 1 double bed · 26 m² · Sleeps 3

    Spacious room with a balcony or terrace. The Alpine style room features wood and stone decor and comes with a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available.

    • Minibar
    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Radio
    • Desk
    • Seating Area
    • +28 more
  • 2 twin beds · 28 m² · Sleeps 3

    2 Twin Beds 301-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channels Food & Drink - Espresso maker Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Safe, double sofa bed, and desk Comfort - Daily housekeeping and heating Eco-friendly - Energy-saving switches Need to Know - No rollaway/extra beds available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Desk
    • Private bathroom
    • Heating
    • Interconnected room(s) available
    • +11 more
  • 2 twin beds, 1 double bed · 21 m² · Sleeps 2

    This Alpine style room has wooden interior and features a shower, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available. Please note that extra beds are not available in this room type.

    • Minibar
    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Radio
    • Desk
    • Toilet
    • +25 more
  • 2 twin beds · 20 m² · Sleeps 2

    2 Twin Beds 215-sq-foot soundproofed room, balcony/patio with mountain views Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channels Food & Drink - Espresso maker Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Safe, desk, and phone Comfort - Daily housekeeping and heating Eco-friendly - Energy-saving switches Need to Know - No rollaway/extra beds available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Desk
    • Private bathroom
    • Heating
    • Interconnected room(s) available
    • +10 more
  • 2 twin beds · 20 m² · Sleeps 2

    2 Twin Beds 215 sq feet Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channels Food & Drink - Espresso maker Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Safe, desk, and phone Comfort - Daily housekeeping and heating Eco-friendly - Energy-saving switches Need to Know - No rollaway/extra beds available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Desk
    • Private bathroom
    • Heating
    • Interconnected room(s) available
    • +9 more
  • 2 twin beds · 26 m² · Sleeps 2

    2 Twin Beds 279-sq-foot room with mountain views Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channels Food & Drink - Espresso maker Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request Comfort - Daily housekeeping and heating Eco-friendly - Energy-saving switches Non-Smoking, renovated in June 2012 Connecting/adjoining rooms can be requested, subject to availability

    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Desk
    • Private bathroom
    • Heating
    • Interconnected room(s) available
    • +8 more
  • 2 twin beds · 23 m² · Sleeps 2

    2 Twin Beds 247-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channels Food & Drink - Espresso maker Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Safe, desk, and phone Comfort - Daily housekeeping and heating Eco-friendly - Energy-saving switches Need to Know - No rollaway/extra beds available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability

    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Desk
    • Private bathroom
    • Heating
    • Interconnected room(s) available
    • +10 more
  • 2 twin beds · 26 m² · Sleeps 2

    2 Twin Beds 279-sq-foot soundproofed room with a balcony/patio Layout - Bedroom Internet - Free WiFi Entertainment - 40-inch flat-screen TV with cable channels Food & Drink - Espresso maker Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request Comfort - Daily housekeeping and heating Eco-friendly - Energy-saving switches Non-Smoking, renovated in June 2012, pet friendly Connecting/adjoining rooms can be requested, subject to availability

    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Desk
    • Private bathroom
    • Heating
    • Interconnected room(s) available
    • +9 more
  • 3 twin beds · 28 m² · Sleeps 3

    This spacious, Alpine style room features wood and stone decor and offers a flat-screen cable TV, a radio, a telephone, a safety deposit box and a bathroom with a bathtub and a hairdryer. Additional amenities include a balcony or a terrace and free WiFi.

    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Radio
    • Desk
    • Toilet
    • Private bathroom
    • +20 more
  • 2 twin beds · 26 m² · Sleeps 2

    This spacious room provides panoramic views of the Matterhorn Mountain and is decorated in Alpine style with wood and stone features. It comes with a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. These rooms have a balcony, a terrace or a bay window. Free WiFi is available.

    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Radio
    • Desk
    • Seating Area
    • Toilet
    • +18 more
  • 2 twin beds · 21 m² · Sleeps 2

    This Alpine style room with wooden interior provides a balcony with views of the Matterhorn Mountain. It is fitted with a shower, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available. Please note that extra beds are not available in this room type.

    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Hair dryer
    • Radio
    • Desk
    • +26 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Cycling
  • Shuttle service (additional charge)
  • Shuttle service

Food and drink

  • Bar
  • Special diet menus - on request

Leisure and outdoors

  • Fitness centre
  • Terrace
  • Garden
  • Golf course
  • Shared lounge/TV area
  • Board games/puzzles

Services

  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Tour desk
  • Daily housekeeping
  • Concierge service
  • Cashless payment available
  • Invoice provided
  • Screens / Barriers between staff and guests for safety

Families and accessibility

  • Pets allowed
  • Pet bowls
  • Pet basket

Rooms and comfort

  • Non-smoking rooms
  • Heating
  • Lift
  • Soundproof rooms
  • Non-smoking throughout

More

  • Hiking
  • Fishing
  • Ironing service
  • Skiing
  • Ski storage
  • Wine/champagne
  • Food delivered to guest room
  • Access to health care professionals
  • Delivered food - securely covered
  • Key card access
Health, safety and cleaning (19)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests