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The Ritz-Carlton, Almaty

· Esentai Tower, 7/7 Al-Farabi Avenue, Almaty
Guest rating 9.4 out of 10Superb · 284 reviews

Popular facilities

  • Free WiFi
  • Parking
  • Restaurant
  • Bar
  • Swimming pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning

About this hotel

Luxurious Accommodation at the Foot of Alatau Mountains

The Ritz-Carlton, Almaty offers a luxurious stay at the foot of the picturesque Alatau Mountains. The hotel boasts a spa centre, indoor pool, and fitness centre for guests to unwind and rejuvenate.

Culinary Delights and Sky-High Dining Experience

Indulge in exquisite dining at SEVEN Bar & Restaurant for a fine dining experience or savor a drink at the elegant Sky Lobby and Lounge. For breathtaking views, head to Vista Restaurant on the 30th floor, serving a delectable array of international and Kazakh specialties.

Relaxation and Wellness Retreat

Unwind at the opulent Spa with 4 private rooms, saunas, steam rooms, and an oriental hammam. Perfect for relaxation after exploring the nearby Almaty city centre or hitting the slopes at Shymbulak Ski Resort.

Ready to experience luxury amidst the mountains? Book your stay at The Ritz-Carlton, Almaty now!

Check-out until 12:00 PM.

Rooms at this hotel

  • 2 double beds · 45 m² · Sleeps 2

    This room features two beds, a flat-screen TV and a room control touch panel. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +40 more
  • 2 double beds · 40 m² · Sleeps 3

    This room features floor-to-ceiling windows with panoramic views, two beds, a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The bathroom comes with a large bathtub and a shower.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +38 more
  • 1 king bed · Sleeps 3

    1 King Bed Overlooking the city Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - 55-inch LED TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Minibar
    • Safety deposit box
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • Desk
    • +37 more
  • 1 king bed · 45 m² · Sleeps 3

    1 King Bed 484-sq-foot room with mountain views Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - 55-inch LED TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Minibar
    • Safety deposit box
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • Desk
    • +37 more
  • 1 queen bed · 63 m² · Sleeps 3

    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +41 more
  • 2 double beds · 45 m² · Sleeps 2

    Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +38 more
  • 1 king bed · 80 m² · Sleeps 3

    1 King Bed 861-sq-foot soundproofed room with mountain and city views Layout - Bedroom, living room, and dining area Internet - Free WiFi and wired internet access Entertainment - 55-inch LED TV with premium channels, pay movies, iPod dock Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Frette Italian linens, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Minibar
    • Safety deposit box
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • Desk
    • +39 more
  • 1 extra-large double bed (super-king size) bed · 40 m² · Sleeps 2

    This room features a King bed, a flat-screen TV and a room control touch panel. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +39 more
  • 1 queen bed · 80 m² · Sleeps 3

    This suite features a luxurious bedroom, a walk-in closet, an additional bathroom and a spacious living room with a work area.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +43 more
  • 1 extra-large double bed (super-king size) bed · 40 m² · Sleeps 3

    Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +39 more
  • 1 queen bed · 80 m² · Sleeps 2

    The unit has 1 bed.

    • Cots
  • 1 extra-large double bed (super-king size) bed · 115 m² · Sleeps 3

    This spacious suite features a separate living area with a sofa and a bathroom with a large bathtub. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +44 more
  • 1 extra-large double bed (super-king size) bed · 45 m² · Sleeps 3

    This spacious room features floor-to-ceiling windows with panoramic views, a King bed, a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The bathroom is equipped with luxurious amenities.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +37 more
  • 1 extra-large double bed (super-king size) bed · 40 m² · Sleeps 3

    This spacious room features a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The well-equipped bathroom comes with a heated floor, a double sink and a shower.

    • Coffee/tea maker
    • Minibar
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • +38 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Parking
  • Free Parking
  • Cycling
  • Car hire
  • Valet parking
  • Private parking
  • Parking garage
  • Shuttle service (additional charge)
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Special diet menus - on request
  • Snack bar
  • Coffee Shop on site
  • Mobile app for room service
  • Themed dinner nights

Leisure and outdoors

  • Fitness centre
  • Swimming pool
  • Terrace
  • Garden
  • Golf course
  • Sauna
  • Massage services
  • Spa/wellness center
  • Shared lounge/TV area
  • Indoor pool
  • Outdoor furniture
  • Spa/wellness center services
  • Fitness/spa locker rooms

Services

  • 24-hour front desk
  • Business center
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Dry cleaning
  • Currency exchange
  • Daily housekeeping
  • Concierge service
  • ATM/cash machine on site
  • Cashless payment available

Families and accessibility

  • Pets allowed
  • Facilities for disabled guests
  • Wheelchair accessible
  • Kids' club

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift
  • Soundproof rooms
  • Non-smoking throughout

More

  • Hiking
  • BBQ facilities
  • Ironing service
  • Hot tub/Jacuzzi
  • Skiing
  • Games room
  • Barber/beauty shop
  • Ski storage
  • Hammam
  • Grocery deliveries
  • Allergy-free room
  • Kid meals
  • Lockers
  • Kid-friendly buffet
  • Evening entertainment
  • Nightclub/DJ
  • Ski pass vendor
  • Entertainment staff
  • Wine/champagne
  • Fruits
  • Steam room
  • Beauty Services
  • Manicure
  • Pedicure
  • Food delivered to guest room
  • Face masks for guests available
  • Delivered food - securely covered
  • Key card access
  • Live music/performance
  • Temporary art galleries
  • Happy hour
  • Cooking class
Health, safety and cleaning (17)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security