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The West Hotel & Spa

· 23 Hàng Đào, Hanoi
Guest rating 9.1 out of 10Superb · 2,218 reviews

Popular facilities

  • Free WiFi
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • Family rooms
  • Massage services
  • Terrace

About this hotel

Luxurious Amenities

The West Hotel & Spa in Hanoi offers a range of luxurious amenities including concierge services, allergy-free rooms, and a relaxing terrace for guests to unwind.

Modern Comforts

Each unit at the 3-star hotel is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Guests can enjoy city views from select rooms and stay connected with free WiFi throughout the property.

Convenient Location

Ideally situated near popular attractions like the Hanoi Old City Gate and Hoan Kiem Lake, The West Hotel & Spa provides easy access to key landmarks. Plus, with a tour desk and airport shuttle service, guests can explore the city with ease.

Book your stay at The West Hotel & Spa for a luxurious and convenient experience in Hanoi!

Check-out until 12:00 PM.

Rooms at this hotel

  • 1 queen bed · 25 m² · Sleeps 2

    Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 1 bed.

    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Refrigerator
    • Desk
    • +27 more
  • 2 queen beds · 36 m² · Sleeps 4

    Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as a quiet street view. The unit has 2 beds.

    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Refrigerator
    • Desk
    • +27 more
  • 1 queen bed · 30 m² · Sleeps 2

    The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a balcony with city views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Refrigerator
    • Desk
    • +27 more
  • 2 twin beds · 27 m² · Sleeps 2

    Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit offers 2 beds.

    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Refrigerator
    • Desk
    • +27 more
  • 2 queen beds · 38 m² · Sleeps 4

    Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.

    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Refrigerator
    • Desk
    • +27 more
  • 1 queen bed · 23 m² · Sleeps 2

    Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.

    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Refrigerator
    • Desk
    • +27 more
  • 1 king bed · 30 m² · Sleeps 2

    1 King Bed 323-sq-foot room with city views Layout - Bedroom Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 32-inch Smart TV with digital channels Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletries Practical - Laptop workspace, phone, and iron/ironing board (on request) Comfort - Air conditioning, daily housekeeping, and heating Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Room is accessed via exterior corridors

    • Coffee/tea maker
    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Desk
    • +25 more
  • 1 queen bed · 25 m² · Sleeps 2

    1 Queen Bed 269-sq-foot room with city views Layout - Bedroom Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 32-inch Smart TV with digital channels Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletries Practical - Laptop workspace, phone, and iron/ironing board (on request) Comfort - Air conditioning, daily housekeeping, and heating Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Room is accessed via exterior corridors

    • Coffee/tea maker
    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Desk
    • +25 more
  • 1 queen bed · 25 m² · Sleeps 2

    1 Queen Bed 269 sq feet Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 32-inch Smart TV with digital channels Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletries Practical - Laptop workspace, phone, and iron/ironing board (on request) Comfort - Air conditioning, daily housekeeping, and heating Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking Room is accessed via exterior corridors

    • Coffee/tea maker
    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Desk
    • +25 more
  • 1 twin bed, 1 queen bed · 36 m² · Sleeps 3

    1 Large Twin Bed and 1 Queen Bed 388-sq-foot room with city views Layout - Bedroom Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 32-inch Smart TV with digital channels Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, slippers, and designer toiletries Practical - Laptop workspace, phone, and iron/ironing board (on request) Comfort - Air conditioning, daily housekeeping, and heating Non-Smoking Room is accessed via exterior corridors

    • Coffee/tea maker
    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Desk
    • +23 more
  • 1 queen bed · 25 m² · Sleeps 2

    Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.

    • Minibar
    • Shower
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Refrigerator
    • Desk
    • +27 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Airport shuttle
  • Car hire
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Snack bar
  • Breakfast takeaway containers

Leisure and outdoors

  • Terrace
  • Massage services
  • Spa/wellness center
  • Spa/wellness center services

Services

  • 24-hour front desk
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Tour desk
  • Currency exchange
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • Cashless payment available
  • Invoice provided
  • Walking tours
  • Bike tours
  • Tour/class on local culture

Families and accessibility

  • Family rooms

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Lift
  • Soundproof rooms
  • Non-smoking throughout
  • Designated smoking area

More

  • Wine/champagne
  • Fruits
  • Beauty Services
  • Key access
  • Face masks for guests available
  • Delivered food - securely covered
  • Key card access
  • Live music/performance
  • Cooking class
Health, safety and cleaning (17)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm