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The Westin Surabaya

· Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya
Guest rating 9.8 out of 10Exceptional · 229 reviews

Popular facilities

  • Free WiFi
  • Parking
  • Restaurant
  • Bar
  • Swimming pool
  • Fitness centre
  • 24-hour front desk
  • Air conditioning

About this hotel

Luxurious Amenities and Services

The Westin Surabaya boasts a range of upscale amenities including free bikes, an outdoor swimming pool, a fitness centre, and a stylish bar. Guests can also enjoy the convenience of room service and a well-equipped business centre.

Comfortable and Well-Equipped Accommodation

Guests can expect air-conditioned rooms furnished with modern amenities such as a wardrobe, kettle, safety deposit box, flat-screen TV, and a private bathroom with a refreshing shower. The hotel ensures a cozy stay with complimentary bed linen and towels provided.

Culinary Delights and Dining Options

Indulge in a delightful buffet or choose from a selection of Full English/Irish or American breakfast options at the hotel's restaurant. With an array of cuisines including American, Cantonese, and Chinese, guests can savor a variety of dishes. Special dietary requests are also catered to, offering vegetarian, dairy-free, and halal choices.

Experience luxury and comfort at The Westin Surabaya - book your stay now for an unforgettable getaway.

Check-out until 12:00 PM.

Rooms at this hotel

  • 1 extra-large double bed (super-king size) bed · 39 m² · Sleeps 3

    This double room has air conditioning, tea/coffee maker and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary high-speed Wi-Fi internet

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +33 more
  • 1 sofa bed, 1 extra-large double bed (super-king size) bed · 79 m² · Sleeps 3

    This double room features a mini-bar, tea/coffee maker and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +37 more
  • 1 extra-large double bed (super-king size) bed, 1 sofa bed · 97 m² · Sleeps 3

    This double room features a soundproofing, bathrobe and dining area. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +39 more
  • 2 queen beds · 39 m² · Sleeps 3

    This double room features a view, tile/marble floor and soundproofing. Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +33 more
  • 1 extra-large double bed (super-king size) bed · 39 m² · Sleeps 3

    This double room has a tea/coffee maker, tile/marble floor and bathrobe. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +29 more
  • 1 king bed · 78 m² · Sleeps 3

    1 King Bed 840-sq-foot room, located on the top floor, city views Club Level - Club Lounge access and light refreshments Layout - Separate sitting area Internet - Free WiFi Entertainment - 55-inch LCD TV with cable channels Food & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room service Sleep - Select Comfort bed, hypo-allergenic bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Lever door handles Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Safety deposit box
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • Private bathroom
    • Slippers
    • +33 more
  • 1 king bed · 96 m² · Sleeps 3

    1 King Bed 1033-sq-foot room, located on the top floor, city views Club Level - Club Lounge access and light refreshments Layout - Dining area and sitting area Internet - Free WiFi Entertainment - 55-inch LCD TV with cable channels Food & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room service Sleep - Select Comfort bed, hypo-allergenic bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - 2 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Lever door handles Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Safety deposit box
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • Private bathroom
    • Slippers
    • +36 more
  • 1 king bed · 38 m² · Sleeps 3

    1 King Bed 409-sq-foot room with city views Club Level - Club Lounge access and light refreshments Internet - Free WiFi Entertainment - 55-inch LCD TV with cable channels Food & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room service Sleep - Select Comfort bed, hypo-allergenic bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Lever door handles Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Safety deposit box
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • Private bathroom
    • Slippers
    • +30 more
  • 1 king bed · 46 m² · Sleeps 3

    1 King Bed 498-sq-foot room with city views Club Level - Club Lounge access and light refreshments Internet - Free WiFi Entertainment - 55-inch LCD TV with cable channels Food & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room service Sleep - Select Comfort bed, hypo-allergenic bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Lever door handles Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • Private bathroom
    • +31 more
  • 2 double beds · 38 m² · Sleeps 3

    2 Double Beds 409-sq-foot room with city views Club Level - Club Lounge access and light refreshments Internet - Free WiFi Entertainment - 55-inch LCD TV with cable channels Food & Drink - Mini-fridge, free minibar items, coffee/tea maker, and 24-hour room service Sleep - Select Comfort bed, hypo-allergenic bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning Accessibility - Lever door handles Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • Private bathroom
    • +31 more
  • 2 twin beds · 39 m² · Sleeps 3

    This double room has a bathrobe, air conditioning and tile/marble floor. The room also offers: - WestinWORKOUT® Fitness Studio, featuring cardiovascular equipment, Gear Lending, and TRX workouts - Access to Access to Westin Kids Club - Access to Westin Olympic Pool, Lagoon Pool, and Kids Pool - 20% OFF on à la carte food & beverage purchases at Magnolia Restaurant and Sky Lounge. Alcohol not included - Special rate for International Grand Buffet at Magnolia Restaurant (all-you-can-eat) - Complimentary High Speed Internet access per stay

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +29 more
  • 1 extra-large double bed (super-king size) bed · 46 m² · Sleeps 3

    The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a tea and coffee maker, executive lounge access, a wardrobe, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.

    • Coffee/tea maker
    • Shower
    • Safety deposit box
    • TV
    • Telephone
    • Air conditioning
    • Hair dryer
    • Bathrobe
    • +31 more

Facilities

Internet

  • Free WiFi

Parking and transport

  • Parking
  • Free Parking
  • Airport shuttle
  • Valet parking
  • Accessible parking
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Airport drop off
  • Airport pick up
  • Shuttle service

Food and drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Special diet menus - on request
  • Snack bar
  • Pool bar
  • Breakfast takeaway containers
  • Themed dinner nights

Leisure and outdoors

  • Fitness centre
  • Swimming pool
  • Golf course
  • Massage services
  • Spa/wellness center
  • Outdoor pool
  • Sun terrace
  • Sun loungers or beach chairs
  • Kids' pool
  • Yoga classes

Services

  • 24-hour front desk
  • Business center
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Meeting/banquet facilities
  • Dry cleaning
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • Cashless payment available
  • Invoice provided

Families and accessibility

  • Family rooms
  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails
  • Kids' club

Rooms and comfort

  • Non-smoking rooms
  • Air conditioning
  • Lift
  • Soundproof rooms
  • Designated smoking area

More

  • Ironing service
  • Allergy-free room
  • Kid meals
  • Indoor play area
  • Kid-friendly buffet
  • Emergency cord in bathroom
  • Nightclub/DJ
  • Hot spring bath
  • Wine/champagne
  • Fruits
  • Personal trainer
  • Key access
  • Food delivered to guest room
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Key card access
  • Live music/performance
  • Happy hour
Health, safety and cleaning (17)
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm